YOUR PRIVACY IS IMPORTANT TO US.
INFORMATION WE COLLECT & HOW WE USE IT
As part of the buying and selling process, we collect personal information that you provide to us, such as your name, mailing address, and email address. This information is used to process transactions.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. We may use this information, in aggregate, to learn how users are navigating our site in order to improve our website.
With your permission, we may collect personal information in order to send you emails with information about our company, our products, and / or provide other updates.
When you provide us with personal information to inquire about an offering, place an order, verify your credit card, complete a transaction, arrange for a delivery, or return a purchase, we imply that you consent to our collecting the information you provide. We use that information only to fulfill your request.
If we ask for your personal information for a secondary reason – like marketing – we will either ask you directly for your expressed consent, or we will provide you with an opportunity to decline.
If you change your mind after opt-in, you may withdraw your consent for us to contact you and / or for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org or mailing us at: Picnik, 4801 Burnet Road, Austin, TX 78756 USA.
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose your personal information if we are required by law to do so.
Our store is hosted on Shopify, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
THIRD-PARTY SERVICES & OUTSIDE LINKS
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Our site contains links to other sites whose information practices may be different than ours. You should consult the other sites' privacy notices, as we have no control over information that is submitted to, or collected by, these third parties.
GIFT CARD SECURITY POLICY
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All pages on this website that transmit sensitive data use SSL encryption.
GIFT CARD DELIVERY POLICY
Orders placed after 2:00 PM CST will be shipped the following business day, subject to weather-related delays or other causes beyond our reasonable control. Orders will not be shipped or delivered on Saturdays, Sundays or holidays. UPS and FedEx will not deliver to PO Boxes and your package will be returned to us. There is no guarantee on timing of US Postal Services deliveries because these packages cannot be tracked.
GIFT CARD RETURN POLICY
Refund policy - All gift card sales are final – No refunds.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Here is a list of cookies that we use. We’ve listed them here so you can choose whether you want to opt-out of cookies.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
You are responsible for the security of your login and passwords. Make sure you keep them in a safe place and do not share them with others. Always log out after your session ends to ensure that other individuals cannot access your account information.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that your service will not be interrupted.
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at email@example.com or mail us at: Picnik, 4801 Burnet Road, Austin, TX 78756 USA.